After you have created a segment and entered basic information about it, you may want to add contacts to the segment. You can do this by filling in the lines in the Segment window manually, but it is easier and faster to use the Add Contacts function.

To add a contact to a segment

  1. In the Search box, enter Segments, and then choose the related link.

  2. In the Segment window, select the segment that you want to add contacts to.

  3. On the Home tab, in the Process group, choose Add Contacts. The Add Contacts batch job window opens.

  4. On the Contact FastTab, set filters to specify the information by which you want to select contacts.

  5. To enter additional filters, repeat this procedure on each of the remaining FastTabs, and then choose the OK button.

If you have added contacts by mistake and want to go back one step, on the Actions tab, in the Functions group, choose Segment, and then choose Go Back.

After you have selected all the contacts for a segment, you may want to save the segment criteria.

To see a list of the segment criteria that you have used, on the Navigate tab, in the Segment group, choose Criteria.

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