Amount

This field shows the net amount of all the lines in the posted service credit memo. This amount does not include VAT or any invoice discount but does include line discounts.

Inv. Discount Amount

This field shows the invoice discount amount for the entire service credit memo. If there is a check mark in the Calc. Inv. Discount field in the Sales & Receivables Setup window, the discount was calculated automatically. Otherwise, it is calculated when you click Actions, point to Functions, and then click Calculate Invoice Discount before posting the credit memo.

Total

This field shows the total net amount less any invoice discount amount for the posted service credit memo. The amount does not include VAT.

% VAT or

VAT Amount

This field shows the total VAT amount on the posted service credit memo.

Total Incl. VAT

This field shows the total amount on the service credit memo, including VAT, which has been posted to the customer's account.

Sales (LCY)

This field shows the figure in the Total field above converted to LCY.

Original Cost (LCY)

This field shows the total cost, in LCY, of the G/L account entries, costs, items and/or resources on the posted service credit memo. The cost was calculated as a product of unit cost multiplied by quantity of the relevant items, resources and/or costs on the posted credit memo.

Adjusted Cost (LCY)

This field shows the total cost, in LCY, of the items in the posted service credit memo, adjusted for any changes in the original costs of these items. A zero value in this field indicates that there were no value entries to calculate, possibly because of data compression or because the adjustment batch job (Adjust Cost - Item Entries) has not yet been run.

Cost Adjmt. Amount (LCY)

This field shows the difference between the original cost and the total adjusted cost of the items in the posted service credit memo. A zero value in this field indicates one of the following: either the original cost is equal to the adjusted cost, or there were no entries to calculate, possibly because of data compression.

Original Profit (LCY)

This field shows the amount of profit for the posted service credit memo (in LCY), prior to any item cost adjustment. The program calculates the amount as the difference between the values in the Amount and the Original Cost (LCY) fields.

Adjusted Profit (LCY)

This field shows the amount of profit for the service credit memo, in LCY, adjusted for any changes in the original item costs. The program calculates the amount as the difference between the values in the Amount and the Adjusted Cost (LCY) fields. If this field contains a value of zero, it means that there were no entries to calculate, possibly because of data compression.

Original Profit %

This field shows the original profit amount expressed in percentage.

Adjusted Profit %

This field shows the amount of the adjusted profit on the service credit memo, expressed as percentage of the amount in the Amount field.

Quantity

This field shows the quantity of all G/L account entries, costs, items and/or resource hours in the posted service credit memo. If a rounded amount results because the Invoice Rounding check box in the Sales & Receivables Setup window was selected, the Quantity field will contain the quantity of items, resource hours, costs and/or G/L account entries in the service credit memo plus one.

Parcels

This field shows the total number of parcels in the posted service credit memo.

Net Weight

This field shows the total net weight of the items in the posted service credit memo.

Gross Weight

This field shows the total gross weight of the items in the posted service credit memo.

Volume

This field shows the total volume of the items in the posted service credit memo.

Balance (LCY)

This field shows the balance in LCY on the customer's account.

Credit Limit (LCY)

There are two fields that show information about the customer's credit limit. The first field shows the maximum credit in LCY that can be extended to the customer that you created and posted this service credit memo for. The second field represents a progress bar showing the percentage of the credit limit that the customer has used.