The service statistics feature lets you gain a statistical overview of the contents of posted service documents, such as a posted shipment, posted invoice, and posted credit memo.
The statistical information is displayed in the statistics window for the corresponding posted service document. You can open the relevant statistics window from posted service shipment, posted service invoice, or posted service credit memo documents. For each of these document types, on the Home tab, in the Process group, choose Statistics. For example, from the Posted Service Invoices window, on the Home tab, in the Process group, choose Statistics.
Posted Service Shipment Statistics
The Service Shipment Statistics window provides an overview of the posted service shipment.
The window has a General FastTab, which displays information about the physical contents of the shipment, such as quantity of the shipped items, resource hours or costs, and weight and volume of the shipped items.
Posted Service Invoice Statistics
You can see a statistical summary on a posted service invoice in the Service Invoice Statistics window.
This window has two FastTabs, General and Customer.
-
The General FastTab provides you with the totals of the posted service invoice. The data include total amount on the service lines (including and excluding VAT) that has been posted as invoiced, VAT part, cost, and profit on the posted invoice. The FastTab also displays specific item-related information about the items on the service invoice lines, such as weight, volume, and the quantity of parcels.
-
The Customer FastTab displays the balance on the customer's accountin addition to the maximum credit that can be endued to the customer you invoiced.
The lines in the lower part of the Service Invoice Statistics window provide a VAT percentage breakdown of the amounts displayed on the General FastTab.
Posted Service Credit Memo Statistics
You can use the Service Credit Memo Statistics window to get a statistical overview of the lines in a posted service credit memo.
The window consists of two FastTabs, General and Customer.
-
The General FastTab displays the total amounts on the posted credit memo, displaying such information as quantity, amount, VAT, cost and profit. The FastTab contains also specific information about the items on the service lines of the posted credit memo, such as quantity, weight, and volume.
-
The Customer FastTab provides the general information about the customer, namely the customer's credit limit and balance on the account.
The lines in the lower part of the Service Credit Memo Statistics window show the VAT details on the amounts in the posted credit memo.