Open the 
Service Credit Memo window.
Specifies detailed information about a new service credit memo.
On the four FastTabs of the header, you enter general information about the customer to receive the service and bill-to customer, document number and date, as well as information about shipment and currency. Most information about the customer is copied from the customer card when you enter the customer number on the service credit memo.
On the lines, you enter detailed information about the services that you want to give your customer a refund for.
When you have finished filling in the service credit memo, you can post it.
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For more information about how to navigate in the user interface, see Work with Microsoft Dynamics NAV. For more information about how to find specific pages, see Search. |