When working on service items in service orders, you may need to use spare parts for the service. The following procedure shows how to register the spare parts you use in the Service Item Worksheet window.

To register spare parts

  1. In the Search box, enter Service Tasks, and then choose the related link.

  2. Select the line that includes the relevant service item. On the Navigate tab, in the Service Tasks group, choose Item Worksheet.

  3. Enter a new service line.

  4. In the Type field, select Item.

  5. In the No. field, select the relevant spare part.

  6. In the Quantity field, enter the quantity of items you want to use.

You can use a similar procedure to register the spare parts in the Service Lines window, which you can open from the Service Order window.

To register spare parts from a service order

  1. In the Search box, enter Service Orders, and then choose the related link.

  2. Open the service order you want to register spare parts for.

  3. Select the line that includes the relevant service item. Choose ActionsAction Menu icon, choose Order, and then choose Service Lines.

  4. Enter a new service line.

Repeat these steps for each spare part you want to register.

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