When you receive a loaner from a customer, you must register the receipt. You do this in the Service Order, Posted Service Shipment, and Loaner Card windows. This procedure shows how to receive loaners in the Service Order window.
To receive a loaner
In the Search box, enter Service Orders, and then choose the related link.
Open the relevant service order.
Choose the service item line with the loaner you want to receive.
Choose Actions
, choose Functions, and then choose Receive Loaner.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |