You may agree with your vendor that they compensate you for a purchased item by replacing the item. The replacement item can be the same or it can be different. This situation could occur if the vendor mistakenly shipped the wrong item.

To create a replacement purchase order

  1. In the Search box, enter Purchase Return Orders, and then choose the related link.

  2. Create a purchase return order. For more information, see How to: Create Purchase Return Orders.

  3. Enter a purchase return order line for the item that you are returning.

  4. On the next line, enter a line that is a copy of the first line, except in the Quantity field, add a minus sign to make it a negative quantity.

  5. On the Actions tab, in the Functions group, choose Move Negative Lines.

    In the Move Negative Purchase Lines window, select to which document you want to move the line with the negative quantity.

  6. Under Return Order & Credit Memo, in the To Document field, choose Order, and then choose the OK button.

    When you run this batch job, the negative line is deleted from the purchase return order, and a new purchase order is created.

  7. Choose the Yes button to see the replacement purchase order that is created.

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