If you have posted a sales return order as received, but the item is subsequently rejected, you must invoice the sales return order so as to complete the transaction. A posted sales credit memo is created in the process. Then you can issue a corrective sales invoice to re-invoice your customer.
At this point, you have posted the sales return order as received and invoiced.
To create a corrective sales invoice
In the Search box, enter Sales Invoices, and then choose the related link.
On the Home tab, in the New group, choose New. Create a sales invoice for the customer.
On the Actions tab, in the Functions group, choose Copy Document to copy the lines from the incorrectly posted sales credit memo. For more information, see Copy Sales Document.
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