The order promising function is a tool for calculating the earliest possible date that an item is available for shipment or delivery. It also creates requisition lines for those dates that you accept.

To make an item critical

  1. In the Search box, enter Items, and then choose the related link.

  2. Open the relevant item card.

  3. On the Planning FastTab, select the Critical field.

To calculate an order promising date

  1. In the Search box, enter Sales Order, and then choose the related link.

  2. Open the relevant sales order and select the sales order lines that you want the program to calculate.

  3. On the Navigate tab, in the Plan group, choose Order Promising. The Order Promising Lines window opens.

  4. Select a line, and on the Navigate tab, in the Calculate group, select one of the following options:

    • Select Available-to-Promise if you want to calculate the earliest date that the item will be available with respect to inventory, scheduled receipts, and gross requirements.
    • Select Capable-to-Promise if you know that the item is presently out of stock and you want to calculate the earliest date that the item can be available by issuing new replenishment requisitions.
  5. Choose the Accept button to accept the earliest shipment date available.

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See Also