Open the Service Order Statistics window.

Shows statistics for the relevant service order. The service order statistics provides you with a quick overview of the contents of the entire service order, the details on the specific service lines and information related to invoicing, shipping and consuming, as well as the customer's balance.

The Service Order Statistics window consists of two parts, the header and the lines. The header includes five FastTabs: General, Details, Shipping, Service Line, and Customer. These FastTabs show information such as quantity, amount, VAT, cost, profit and customer credit limit. The amounts in the window are in the currency of the service document unless otherwise indicated. The field sets are almost the same for the General, Shipping, Details and Service Line FastTabs, but the field contents vary for each FastTab:

The fields on the General, Shipping, Details and Service Line FastTabs show the following information for the relevant quantities and amounts:

Field Description

Amount Excl. VAT or

Amount Incl. VAT

This field shows the net amount of all the lines in the service order. This amount may or may not include VAT, depending on the value in the Prices Including VAT field on the header of the service order. The amount does not include any invoice discount but does include line discounts.

Inv. Discount Amount

This field shows the invoice discount amount for the entire service order. If there is a check mark in the Calc. Inv. Discount field the Sales & Receivables Setup window, the discount has been calculated automatically. Otherwise, it is calculated when you click Actions, point to Functions, and then click Calculate Invoice Discount in the Service Lines window.

Total Excl. VAT

This field shows the total amount less any invoice discount amount for the service order. The value does not include VAT.

% VAT or

VAT Amount

This field shows the total VAT amount that has been calculated for all the lines in the service order.

Total Incl. VAT

This field shows the total amount on the service order, including VAT. On the Details FastTab, in the Invoicing column, the field contains the amount that will be posted to the customer's account for all the lines in the service order if the order is posted as invoiced.

Sales (LCY)

This field shows the amount in the Total field above, converted to LCY.

Original Cost (LCY)

This field shows the total cost, in LCY, of the G/L account entries, costs, items and/or resources in the service order. The cost is calculated as a product of unit cost multiplied by quantity of the relevant items or resources.

Adjusted Cost (LCY)

This field shows the total cost, in LCY, of the items in the service order, adjusted for any changes in the original costs of these items. If the value in this field equals to zero, this means that there were no value entries to calculate, possibly because of data compression or because the adjustment batch job (Adjust Cost - Item Entries) has not yet been run.

Cost Adjmt. Amount (LCY)

This field shows the difference between the original cost and the total adjusted cost of the items in the service order. A zero value in this field indicates one of the following: either the original cost and adjusted cost are equal, or there were no entries to calculate, possibly because of data compression.

Original Profit (LCY)

This field shows the amount of original profit for the service order (in LCY), prior to any item cost adjustment. The program calculates the amount as the difference between the values in the Amount Excl. VAT (Amount Incl. VAT) and the Original Cost (LCY) fields.

Adjusted Profit (LCY)

This field shows the amount of profit for the service order, in LCY, adjusted for any changes in the original item costs. The program calculates the amount as the difference between the values in the Amount Excl. VAT (Incl. VAT) and Adjusted Cost (LCY) fields. A zero value in this field indicates that there were no entries to calculate, possibly because of data compression.

Original Profit %

This field shows the profit percentage prior to any item cost adjustments on the service order.

Adjusted Profit %

This field shows the amount of the adjusted profit on the service order, expressed as percentage of the amount in the Amount Excl. VAT (Amount Incl. VAT) field.

Quantity

This field shows the quantity of all G/L account entries, costs, items and/or resource hours in the service order. If a rounded amount results because there was a check mark in the Invoice Rounding field in the Sales & Receivables Setup window, the Quantity field will contain the quantity of items, resource hours, costs and/or G/L account entries in the service order plus one.

Parcels

This field shows the quantity of parcels of the items specified on the service lines in the order.

Net Weight

This field shows the net weight of the items specified on the service lines in the order.

Gross Weight

This field shows the gross weight of the items on the service lines in the order.

Volume

This field shows the volume of the items on the service lines in the order.

The amount in the Total Incl. VAT field is rounded according to the contents of the Invoice Rounding Precision field in the Currency table for the relevant currency. The values in the Amount Excl. VAT (Incl. VAT), Cost (LCY) and Profit (LCY) fields are rounded according to the contents of the Amount Rounding Precision field in the Currency table for the relevant currency.

The fields on the Customer FastTab display the following information:

Balance (LCY)

This field shows the balance on the customer's account.

Credit Limit (LCY)

There are two fields that show information about the customer's credit limit. The first field shows, as an amount, the maximum credit that can be extended to the customer you created the service order for. The second field represents a progress bar showing the percentage of the credit limit that the customer has used.

The lines at the lower part of the Service Order Statistics window provide a VAT % breakdown of the amounts given in the header.

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See Also