Open the Insert Fault/Resol. Codes Relationships window.

Inserts relationships between fault codes, fault area codes, symptom codes and resolution codes, optionally based on service item groups. If you run this batch job, you have access to information on the most likely combinations of these codes.

The batch job searches through the Service Shipment Line table and creates entries in the Fault/Resol. Codes Rlship. table for all existing combinations of fault codes and resolution codes per service item group. It counts the occurrences of each combination.

Options

Field Description

From Date

Enter the earliest service order posting date that you want to include in the batch job.

To Date

Enter the last service order posting date that you want to include in the batch job.

Relation Based on Service Item Group

Select if you want the batch job to find fault/resolution codes relationships per service item group.

Retain Manually Inserted Rec.

Select if you want the batch job to delete existing system inserted records only before it inserts new records. The batch job retains records that you have inserted manually. If you do select this field, the batch job deletes all records in the table before it inserts new entries.

Tip

See Also