Open the Resend Attachments window.

Sends attachments that were not sent when you initially logged a segment or interaction.

You can resend the attachments that the program did not send when it was logging interactions. To run the batch job, open the Shortcut iconLogged Segments window, and on the Actions tab, in the Functions group, choose Resend, or in the Shortcut iconInteraction Log Entries window, on the Actions tab, in the Functions group, choose Resend.

Options

Field Description

Correspondence Type

Select a correspondence type to specify how you want the program to resend the attachment. Select from Same as Entry, Hard Copy, E-Mail, or Fax.

Update Merge Fields

Select the check box to refresh the information in your Word document merge.

Tip

See Also